Help

This "Help" page was designed to highlight some of the features of the Going to Canada website to make your visit to this site more productive.

Frequently Asked Questions

You might find the information you are looking for in our Frequently Asked Questions. Our most popular questions include:

• What documents do I need to enter Canada?
• I am travelling with children. What documents do they need to enter Canada?
• Do I need a temporary resident visa?
• How do I find a job in Canada?
• Can I come to Canada to work?
• How do I know if a job offer is legitimate?

Tools

Use our online tools to:

• find out the requirements to enter Canada
• research your occupation
• answer the question: Are you ready to work in Canada?
• find newcomer services in your area

Search

Our search engine allows you to search the Going to Canada website, provincial and territorial immigration websites and Canadian offices abroad, in English or French.

Contact Us

If you have a suggestion to improve our site or you have technical problems with the site, please send us an e-mail at Questions-goingtocanada@cic.gc.ca.

For help regarding Working in Canada, please contact the Working in Canada team at questions@workingincanada.gc.ca.

Glossary

The information appearing on the Working in Canada website is available in greater detail in our Glossary. Everything can be found in alphabetical order under the term used, service, program or department.

External hyperlinks

The maple leaf image used throughout the Working in Canada section of the site represents external links to other Government of Canada sites.

The globe image used throughout the site represents links to external sites to the World Wide Web.

Accessing PDF Documents

In some cases, we provide both PDF and HTML versions of our documents. To view the PDF version of a document, you may need Acrobat Reader, available free of charge from Adobe or other software capable of viewing PDF files. An accessible version of Acrobat Reader, which includes support for screen readers, is also available. You can also convert a PDF file to HTML or ASCII text by using one of Adobe’s conversion services

Accessibility Help

Increasing Text Size

To increase the text size on our Web pages, you can change the settings in your Web browser. Just follow the instructions below based on the browser you are using or see your browser's help for details.

Internet Explorer

1. Select "View" in the menu bar.
2. Select "Text Size."
3. Select "Larger" or "Largest."

Mozilla Firefox

1. Select "View" in the menu bar.
2. Select "Text Size."
3. Select "Increase."
4. To increase the text size further, continue selecting "Increase."

Opera

1. Select "View" in the menu bar.
2. Select "Zoom."
3. From the menu, select the size with which you would like to view the website.
4. To increase the text size further, increase the percentage.

Safari

1. Select "View" in the menu bar.
2. Select "Make Text Bigger."
3. To increase the type further, continue selecting "Make Text Bigger."

Netscape

1. Select "View" in the menu bar.
2. Select "Text Size."
3. From the menu, select the size with which you would like to view the website.